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A consultation is important before any service and can help you understand your clients' needs. Explain to your clients that their scalp affects the way their hair looks and feels. Recommend including scalp products in their daily regime to keep their scalp balanced – the base for beautiful-looking hair. Analyze the scalp at a minimum of 3 different points on the head to make sure that your evaluation is correct. Support and reassure your clients as the scalp is a sensitive topic for many.
Create a trustful, relaxed atmosphere Keep eye-contact Ask before touch, especially the scalp Sit with your client before the analysis Keep physical contact with at least one hand Listen to your clients' answers and questions accurately and carefully Follow the consultation techniques and then stop touching the scalp
How often do you wash your hair? What shampoo do you use? What care product do you use on a regular basis? Do you apply anything to your scalp after washing your hair? How would you describe your scalp and hair? Does your scalp feel tense? Do you experience itchiness on your scalp? Have you noticed any white flakes on your clothes, brush, or hair roots? How long does it take for your roots to look oily? Have you noticed more hair than usual on your brush, pillow, clothes, or bathroom floor?
How To Check
1. Gently part the hair: crown, nape and temples 2. Observe the scalp visually. Do you see any smallish white flakes or irritation? 3. Rub your index finger along the scalp and then look at your fingertip.
Scalp The scalp's elasticity and firmness decrease, making it more prone to irritation. It feels and looks tense and dry. Hair Clients with sensitive and dry scalps often have dry, damaged, and limp hair.
1. Gently part the hair: crown, nape and temples 2. Observe the scalp visually. Do you see any large white flakes, excessive sebum, redness?
Scalp Weakened immune function of the skin barrier makes the scalp more prone to dandruff. The skin cells clump together and appear as white/yellowish flakes. Hair Dandruff makes the hair look dull.
1. Gently part the hair: crown, nape and temples 2. Observe the scalp and hair density visually. Do you notice reduced hair density, dry scalp, or limp, fine hair? 3. Ask about signs of hair loss: » More hair than usual is on the pillow or in the drain after washing » More strands on the brush after combing » Hair looks flat and / or doesn't hold its style
1. Gently part the hair: crown, nape and temples 2. Observe the scalp and hair visually. Do you notice reduced hair density, dry scalp, or limp, fine hair? 3. Rub your index finger along the scalp and then look at your fingertip. Do you see and feel residues or an oily film?
Scalp Build-up is a common issue for clients who use styling products often and in large amounts or are exposed to environmental pollutants. An oily scalp can occur if something causes the sebaceous glands to work at full speed, producing more sebum than needed. Hair Excessive build-up and pollutants or massive sebum production make hair dull and difficult to handle.